Privacy Policy

Rod Bros & Co., LLC
Last Updated: May 9, 2026


Rod Bros & Co., LLC respects your privacy. We build and maintain websites for local businesses, churches, and organizations, and we collect only the information reasonably needed to do that work well.


Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, business address, website details, questionnaire responses, photos, logos, written content, service descriptions, billing records, and other materials needed for your website or project.


If we are helping with your website, we may also receive access to accounts such as your website platform, domain registrar, email account, hosting account, analytics account, or other tools connected to your site.


When you visit our website, basic technical information may also be collected, such as your IP address, browser type, device information, pages visited, and general site activity.


How We Use Information

We use the information we collect to:

  • Respond to inquiries
  • Build, edit, launch, and maintain websites
  • Communicate with clients
  • Gather content for website projects
  • Process payments and manage billing
  • Provide ongoing website care and support
  • Improve our services and website
  • Protect our business, clients, accounts, and systems
  • Meet legal, tax, accounting, or business obligations


We do not sell your personal information.


Client Website Content

When you give us photos, logos, written copy, staff information, testimonials, business details, or other materials for your website, you authorize us to use those materials for your project.


You are responsible for making sure you have the right to use any content you provide.


You are also responsible for making sure your own website includes any privacy policy, terms, disclosures, accessibility information, or legal notices required for your particular business or industry.


Account Access and Passwords

Sometimes we may need access to client accounts in order to complete our work. When possible, we prefer secure shared access instead of personal passwords.


If login credentials are provided, we use reasonable safeguards to protect them and limit access to those who need it for the project.


Please do not send sensitive passwords, payment information, or confidential personal information through ordinary email unless we specifically ask you to do so.


Payments

Payments may be processed through third-party payment providers. We do not intend to store full credit card numbers or full payment details on our own systems.


Payment providers handle payment information according to their own privacy and security practices.


Third-Party Tools

We may use trusted third-party services to operate our business and provide our work. These may include website platforms, hosting providers, payment processors, cloud storage, project management tools, password managers, email services, analytics tools, contractors, and professional advisers.


We share only the information reasonably necessary for the work being done.


These third-party services may process information according to their own privacy policies.


Cookies and Analytics

Our website may use cookies or similar tools to help the site function, understand visitor activity, and improve performance.


You can usually adjust your browser settings to block or delete cookies. Some parts of the site may not work properly if cookies are disabled.


Data Security

We take reasonable steps to protect the information we collect. These steps may include limiting access, using password management tools, working with reputable providers, and keeping client information in secure business systems.


No online system is perfectly secure. We cannot promise absolute security, but we take privacy and data protection seriously.


Data Retention

We keep information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, collect payments, and support past client work.


Some records may be kept for tax, legal, billing, or ordinary business reasons even after a project ends.


Your Choices

You may contact us to ask questions about your information, request corrections, update your contact details, or ask us to delete information we no longer need.


Some information may need to be kept for legal, tax, billing, security, or legitimate business reasons.


Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.


Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.


Contact Us

Questions about this Privacy Policy may be sent to:


Rod Bros & Co., LLC

Email: josh@rodbros.co

Phone: 518.614.6194

Location: Voorheesville / Capital Region, New York